2000 Jeep Grand cherokee
The Verdict
The 2000 Jeep Grand cherokee has 1,840 owner complaints filed with NHTSA. The most reported issues are body (594 complaints) and brakes (487 complaints). With a Klunk Score of 5/100, it earns a "Total Klunk" rating. If you're shopping for a Jeep Grand cherokee, consider the 2025 model year which has 96% fewer complaints.
Safe Bet
The 2025 has 96% fewer complaints
View the 2025 Jeep Grand cherokee dashboard →
Klunk Score: Total Klunk
Among the most complained-about vehicle years on record. Strongly consider alternatives.
How is this calculated?
The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.
Recalls 3
Active safety recalls from NHTSA for this vehicle year.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
Risk
SEPARATION OF THE VENT TUBE WELD COULD RESULT IN A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy
DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD...
Reported Apr 10, 2026
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
Risk
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
Remedy
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Reported Aug 6, 2006
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
Risk
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
Remedy
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Reported Apr 11, 1999
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Under the Hood
Each number is a complaint. Darker = bigger problem.
| Year | Body | Brakes | Electrical | Engine | Transmission |
|---|---|---|---|---|---|
| 2000 | 594 | 487 | 241 | 351 | 167 |
| 2001 | 509 | 241 | 103 | 153 | 110 |
| 2002 | 504 | 162 | 522 | 224 | 49 |
| 2003 | 292 | 64 | 291 | 74 | 30 |
| 2004 | 520 | 155 | 431 | 128 | 47 |
| 2005 | 670 | 74 | 782 | 235 | 225 |
| 2006 | 254 | 51 | 596 | 190 | 154 |
| 2007 | 103 | 26 | 502 | 269 | 159 |
| 2008 | 85 | 14 | 381 | 160 | 63 |
| 2009 | 39 | 2 | 45 | 33 | 19 |
| 2010 | 33 | 10 | 33 | 25 | 16 |
| 2011 | 174 | 273 | 560 | 569 | 55 |
| 2012 | 192 | 255 | 617 | 482 | 68 |
| 2013 | 118 | 134 | 305 | 190 | 43 |
| 2014 | 758 | 227 | 459 | 545 | 375 |
| 2015 | 529 | 29 | 181 | 286 | 312 |
| 2016 | 68 | 14 | 50 | 112 | 62 |
| 2017 | 90 | 21 | 57 | 129 | 64 |
| 2018 | 253 | 51 | 311 | 171 | 47 |
| 2019 | 90 | 95 | 63 | 70 | 35 |
| 2020 | 66 | 12 | 55 | 68 | 23 |
| 2021 | 138 | 24 | 106 | 84 | 42 |
| 2022 | 104 | 18 | 103 | 104 | 24 |
| 2023 | 122 | 20 | 98 | 106 | 21 |
| 2024 | 44 | 13 | 46 | 120 | 9 |
| 2025 | 17 | 3 | 13 | 21 | 6 |
By Category
By Severity
Worst Problems
Compare Against
See how the 2000 Jeep Grand cherokee stacks up against rivals.
Complaints
I was going down main road in Vineland nj making a left hand turn on to Elmer road when I was stuck in the front of my jeep and I hit the steering wheel the airbags never deployed
The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2000 Jeep Grand Cherokee equipped with Cooper tires, Tire Line: Discoverer A/T, Tire Size: 225/75R17, and DOT Number: UT2Y1DF1515. The contact stated that all four tires had cracks along the sidewall. The tire dealer was made aware of the failure and advised the contact to file a complaint with the manufacturer and the NHTSA Hotline. The tires were not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.
Drivers front seat has come loose from the bottom and is now wobbly, uncomfortable to sit on it and appears dangerous to drive as its not secure. There are lots of complaints about this happening to others on the internet.
After sending my Jeep Grand Cherokee to Pugh’s Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon getting my Jeep back in March 2019, it ran fine for a few days. Then I went to start it, and it started, but after a few seconds, all of the GAUGES stopped working and all of the WARNING LIGHTS came on. I contacted both Pugh’s and the Jeep dealership, telling me I should just bring it in, to run more diagnostics. The Jeep only has 94,000 miles, and I spent about what the vehicle was worth upon getting it back in March 2019; so I’ve been hesitant on taking it back. There are many other people who have similar issues with the instrument panel gauges and warning lights, from the information I’ve researched online; with no indications of the problem being resolved.
Sai... Vehicle opened up when put in gear while brake was engaged... Crashed into fence...
The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the driver's side seat burnt her legs while wearing jeans. The contact sustained 2nd-degree burns however medical attention was provided. There were no warning indicator lights illuminated. The contact called the local dealer where informed there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 165,000.
Housing for driverside rear lights has melted and the brake and tail lights do not work.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HEATER FAILED TO BLOW HOT AIR ON THE PASSENGER'S SIDE AND 6 MONTHS LATER, THE DRIVER'S SIDE VENTS FAILED TO DISTRIBUTE HEAT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS POORLY DESIGNED AND METAL SHOULD HAVE BEEN USED INSTEAD OF PLASTIC FOR THE VENTS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.
IN MOTION THE CAR SHAKES VIOLENTLY. I WAS ON THE FREEWAY AND ALMOST WRECKED THE CAR FROM THE SHAKING. I HAVE BAD BACK PAIN AND SCARED TO DRIVE. MY 4 YEAR OLD IS TERRIFIED OF GETTING NEAR THE CAR. *TR
THE SUV RANDOMLY SHUTS DOWN LIKE SOMEONE UNPLUGGED IT AND WILL NOT START. SOMETIMES IT WILL START AFTER 10-15 MINUTES AND SHUT DOWN AGAIN. I REPLACED THE OXYGEN SENSOR, THE CRANK SENSOR, IDLE CONTROL SENSOR, AND THE CAR COMPUTER. *TR
STEERING WHEEL HARD TO KEEP IN SINGLE LANE. NEW TIRES, BALANCED, AND ALIGNMENT ALL ACCOMPLISHED. STILL HARD TO KEEP IN SINGLE LANE.
NO START
CRANKED 2000 JEEP DROVE 1.5 MILE CAR JUST STOPS RUNNING DOING 40 MPH. INSERT KEY JEEP WILL NOT START . RANDOMLY STOPS DURING OPERATION. INDICATING KEY NOT RECOGNIZED. MILEAGE 122000. JEEP WILL NOT RUN. CAR RUNS FINE WHEN IN OPERATION BUT THEN WHAM IT JUST STOPS. CAN'T CONTROL THE JEEP STEERING LOCKS UP. HAPPENED 6 TIMES ALREADY. REPAIRS SHOP TRIED OF TOWING IT. NO KNOW FIX! GOING TO GET KILLED JEEP SHUTS DOWN AT ANY TIME. NO ONE KNOWS HOW TO REPAIR. MANUFACTURERS DEFECT.
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE WOULD NOT START AND A MESSAGE INDICATING THE KEY WAS NOT RECOGNIZED WAS DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LINDSEY CHRYSLER (8100 CENTREVILLE RD, MANASSAS, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
THE JEEP WILL SUDDENLY CUT OFF WHILE DRIVING, THIS HAS HAPPENED TO ME AND MY FAMILY SEVERAL TIMES ON THE HIGHWAY. I REPLACED ( CRANKSHAFT SENSOR, CAMSHAFT SENSOR, AIR IDLE CONTROL VALVE, & PCM) . STILL SHUTS DOWN. TOOK IT TO SEVERAL SHOPS AND KNOW ONE CAN FIND THE PROBLEM WHY? I'VE BEEN DOING ALOT OF RESEARCH, AND NOTICED ALOT OF JEEP OWERS ARE HAVING THE SAME PROBLEMS?
ANTI-THEFT IS KEEPING THE JEEP FROM WORKING. THE VEHICLE STARTS AND DIES AFTER 2-3 SECONDS. I HAVE GOOGLED IT ON THE INTERNET AND THERE ARE LITERALLY TONS OF PEOPLE ON YOU TUBE/FACEBOOK (EVEN SOME LICENSED MECHANICS) COMPLAINING ABOUT THE ISSUE.
DASHBOARD LIGHTS AND ALARMS SIMULTANEOUSLY BLINK ON AND OFF. SEEMS TO BE A SHORT CIRCUIT IN THE WIRING. GAS TANK LEVELS OFF AT "EMPTY", AND THE FUEL GAUGE SPINS 180 DEGREES SO THAT IT IS CAUGHT UNDER THE "RESTING STICK" AT 0, THEREFORE, NO LONGER READING THE GAUGE. THIS HAPPENS WHILE IN MOTION AND WHILE PARKED.
THIS VEHICLE HAS A TENDENCY TO "STALL" AT ANY MOMENT, UNEXPECTEDLY. I HAVE HAD THE DEALER AND OTHER MECHANICS TRY TO FIX THIS PROBLEM WITH NO LUCK.
I HAVE TRIED TO REACH OUT TO TRANSAMERICAN AUTO PARTS IN REGARDS TO RECALL 18E-072 AND AFTER BEING ON HOLD FOR HOURS AND MULTIPLE EMAILS, I AM NOT ABLE TO CONTACT THEM.
1840 total